Return Policy
Refund Policy for Survival Era - survivalera.com
At Survival Era, we value your satisfaction with our courses and services. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.
Refund Eligibility:
- Refunds are eligible for courses purchased directly from survivalera.com.
- To be eligible for a refund, you must submit your request within 7 days from the date of purchase.
Refund Process: To request a refund, please follow these steps:
- Send an email to info@survivalera.com with the subject line: "Refund Request - [Your Course Name]."
- Include your full name, email address used for the purchase, and the course name in the body of the email.
- Provide a brief explanation of your reason for requesting a refund, as your feedback is valuable to us.
Refund Approval:
- Refunds are subject to approval based on the validity of your request and compliance with our refund policy.
- Once your request is received, we will review it and notify you of the approval or rejection of your refund within 7 business days.
Refund Processing:
- If your refund is approved, it will be processed using the same payment method used for the original purchase.
- Refunds may take up to 10 business days to be reflected in your account, depending on your payment provider.
Course Access:
- Upon approval of your refund, your access to the course content will be revoked.
Contact Information: For any questions or concerns regarding our refund policy, please contact us at info@survivalera.com.
Survival Era reserves the right to update or modify this refund policy at any time. Please review our policies periodically for any changes that may affect your future purchases.