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Return Policy

Refund Policy for Survival Era - survivalera.com

At Survival Era, we value your satisfaction with our courses and services. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.

Refund Eligibility:

  • Refunds are eligible for courses purchased directly from survivalera.com.
  • To be eligible for a refund, you must submit your request within 7 days from the date of purchase.

Refund Process: To request a refund, please follow these steps:

  1. Send an email to info@survivalera.com with the subject line: "Refund Request - [Your Course Name]."
  2. Include your full name, email address used for the purchase, and the course name in the body of the email.
  3. Provide a brief explanation of your reason for requesting a refund, as your feedback is valuable to us.

Refund Approval:

  • Refunds are subject to approval based on the validity of your request and compliance with our refund policy.
  • Once your request is received, we will review it and notify you of the approval or rejection of your refund within 7 business days.

Refund Processing:

  • If your refund is approved, it will be processed using the same payment method used for the original purchase.
  • Refunds may take up to 10 business days to be reflected in your account, depending on your payment provider.

Course Access:

  • Upon approval of your refund, your access to the course content will be revoked.

Contact Information: For any questions or concerns regarding our refund policy, please contact us at info@survivalera.com.

Survival Era reserves the right to update or modify this refund policy at any time. Please review our policies periodically for any changes that may affect your future purchases.